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Terms and Conditions

For Customers Purchasing Discounted Coupons

Effective Date: May 03, 2025

Welcome to The Coupons! These Terms and Conditions govern the use of our platform for purchasing and redeeming discount coupons.

This Agreement complies with British Columbia laws, including the Business Practices and Consumer Protection Act (BPCPA) and Personal Information Protection Act (PIPA).

1. Definitions

Customer

An individual or entity purchasing discounted coupons from the Platform

Platform

The Coupons online e-commerce portal, owned and operated by the Company

Vendor

A business or individual offering services or goods through the Platform

Coupon

A digital or physical voucher purchased by a customer that entitles them to specific discounts or services provided by Vendors

2. Acceptance of Terms

2.1

By purchasing a coupon or using the Platform, Customers agree to comply with and be bound by these Terms and Conditions.

2.2

If a customer does not agree to these terms, they must not use the Platform.

3. Eligibility to Purchase

3.1

Customers must: Be at least 18 years of age. Provide accurate and complete information during the registration and purchase process.

3.2

The Company reserves the right to refuse service, terminate accounts, or cancel orders at its discretion if a violation of these terms occurs.

4. Use of Coupons

4.1 Coupon Redemption

Coupons are valid only for the services or goods explicitly mentioned on the coupon. Coupons can only be redeemed with the specified Vendor.

4.2 Expiry Dates

All coupons have an expiry date, clearly mentioned on the coupon. Expired coupons are not eligible for redemption, extension, or refund, except where prohibited by law.

4.3 Limitations on Use

Coupons cannot be combined with other promotions or discounts unless explicitly stated. Coupons are non-transferable and cannot be resold.

4.4 Vendor Responsibility

The Vendor is solely responsible for fulfilling the services or goods associated with the coupon. The Company is not responsible for the quality, safety, or performance of Vendor services or goods.

5. Payment Terms

5.1 Pricing

The price of each coupon is displayed on the Platform and is inclusive of applicable taxes unless otherwise stated.

5.2 Payment Methods

Customers must pay for coupons using approved payment methods (e.g., credit/debit cards, PayPal). Payment is processed securely through a third-party payment gateway.

5.3 Refunds

Refund requests must be submitted within [7/14] days of purchase. Refunds will only be granted if the coupon has not been redeemed and if the request complies with the Company’s Refund Policy. Refunds may not apply to certain promotional or limited time offers.

5.4 Chargebacks

Customers must contact the Company to resolve disputes before initiating a chargeback. Unauthorized chargebacks may result in account suspension or termination.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide truthful and accurate information during registration and coupon redemption.

6.2 Compliance with Laws

Customers must use the Platform and coupons in compliance with all applicable laws and regulations in British Columbia.

6.3 Respectful Behavior

Customers must engage respectfully with Vendors and the Company. Abusive or fraudulent behavior may result in account suspension.

7. Limitation of Liability

7.1 Platform Functionality

The Company does not guarantee uninterrupted access to the Platform and is not liable for technical issues or outages.

7.2 Vendor Services

The Company is not liable for any damages, losses, or dissatisfaction arising from Vendor services or goods. Any disputes related to services or goods must be resolved directly with the Vendor.

7.3 Indemnification

Customers agree to indemnify and hold the Company harmless against any claims arising from their misuse of the Platform or coupons.

8. Privacy and Data Protection

8.1

The Company will handle Customer data in compliance with the Personal Information Protection Act (PIPA) and its Privacy Policy.

8.2

Customers agree to the collection, use, and storage of their data as outlined in the Privacy Policy.

9. Modifications to Terms

9.1

The Company reserves the right to amend these Terms and Conditions with 30 days’ notice.

9.2

Continued use of the Platform after changes are posted constitutes acceptance of the amended terms.

10. Governing Law and Dispute Resolution

10.1

This Agreement is governed by the laws of the Province of British Columbia.

10.2

Any disputes shall first be resolved through negotiation. If unresolved, disputes may proceed to mediation or arbitration in British Columbia.

11. Customer Support

11.1

For assistance or inquiries regarding coupon purchases or usage, Customers can contact the Company at: Email: [email protected] Phone: +1 (604) 780-0466

12. Entire Agreement

12.1

These Terms and Conditions constitute the entire agreement between the Customer and the Company regarding the use of the Platform and supersede all prior agreements.

Accessibility Statement

1. Commitment to Accessibility

We at SAZ Global Inc., doing business as The Coupons strive to make its coupon services (www.thecoupons.ca) accessible to all users, including those with disabilities. However, we acknowledge that some parts of this website may not currently be fully compatible with screen readers or other assistive technologies used by blind or visually impaired individuals.

2. Current Limitations

Due to technical constraints, certain features of this website (www.thecoupons.ca) including but not limited to:

  • Coupon browsing and selection
  • Navigation menus
  • Checkout or redemption processes

may not be fully accessible to users who rely on assistive technologies. We are actively working to improve accessibility and aim to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA in future updates.

3. Alternative Assistance

If you are a blind or visually impaired user and require assistance accessing our coupons, we offer the following alternatives:

  • Phone Support: Call us at (604)780 0466 for help with coupon selection and redemption.
  • Email Assistance: Contact [email protected] for accessible formats or personalized support.

We are committed to providing reasonable accommodations under BC's Human Rights Code and the Accessible British Columbia Act.

4. Non-Discrimination Policy

The Coupons does not discriminate based on disability. If our website's limitations prevent access, we will make reasonable efforts to provide an equivalent service through alternative means.

5. Feedback & Complaints

We welcome feedback on accessibility issues. If you encounter barriers, please contact:
SAZ Global Inc.
9835 King George Blvd.
[email protected] | (604) 780 0466
Complaints regarding accessibility will be addressed in accordance with BC's human rights laws.

6. Legal Compliance

This statement is made in recognition of:

  • BC Human Rights Code (RSBC 1996, c. 210) – Prohibiting discrimination in services.
  • Accessible British Columbia Act (SBC 2021, c. 19) – Encouraging accessibility improvements.
  • Canadian Human Rights Act – Ensuring equal access to digital services.

7. Future Improvements

We are committed to ongoing accessibility enhancements and will update this policy as improvements are made.

Need Help?

Contact our support team for any questions about these terms

Last updated: May 03, 2025